The following article is from Behind the Broom and is written by Judy Gillies, President and Founder of the Surge Group.
Some facility managers change cleaning contractors on a regular basis. They go through what they believe is a thorough process, only to end up dissatisfied yet again. Then they have to start the process all over.
The following article is written by Gary Clipperton. Gary is a Consultant in the cleaning industry, and owner of National ProClean.
Every manager’s dream is to build self-directed work teams that deliver immaculate results in record breaking times. That doesn’t happen overnight. Cleaning managers must instill the necessary diagnostic skills so it’s nearly impossible for failure
CMS (Cleaning Management Software) will improve efficiency in every aspect of your operation, because all the relevant information is in one place and connected through the magic of an inter-relational database. Think about a room full of file cabinets, holding reams of paper, containing years’ worth of information recorded or tabulated by hand. Now imagine it needing to be pulled and coordinated to create reports, perform studies, or simply determine what one individual’s job entails.
As a third-shift custodian at McDonalds, I thought my ability to clean the area behind the counters was second to none. I worked extremely hard at that job. Whenever my shift was over, the grills were silver, the stainless steel shone and, most important of all, the floors were greaseless. I was convinced I had perfected that job as no one else could.