The following article is from Behind the Broom and is written by Lance Witschen, President and Founder of 1Class Consulting.
When I think of the cleaning industry today, I immediately think of the metrics. I consider them to be the key elements in any decision-making that a facility manager has to do, regarding the cleaning and maintenance of his/her facility.
One of my first cleaning jobs was for a McDonald's restaurant. To this day, I still cannot drive by the ‘golden arches’ without it conjuring up a few fond memories. Believe it or not, I learned a lot at that job that carried into my later positions as a cleaner, teacher and, eventually, a consultant to other cleaning organizations. One of the most important lessons McDonald’s taught me was the importance of standardization.
The following article is from Behind the Broom and is written by Judy Gillies, President and Founder of the Surge Group.
There is a shift taking place in the cleaning industry. Facility managers are beginning to understand that clean facilities are an investment that both attract and protect its occupants and customers.
As members of the cleaning profession, we know it is not as easy as it looks. Like doctors and nurses, we are responsible for the health, image and overall care of the buildings we service. When you look at it that way, it is easy to see why training is so important. As with any other profession, it is imperative that workers understand the most efficient, effective and safe way to perform their jobs.