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Standardization: Getting on the Same Page

One of my first cleaning jobs was for a McDonald's restaurant. To this day, I still cannot drive by the ‘golden arches’ without it conjuring up a few fond memories. Believe it or not, I learned a lot at that job that carried into my later positions as a cleaner, teacher and, eventually, a consultant to other cleaning organizations. One of the most important lessons McDonald’s taught me was the importance of standardization.

Below the Surface: the Next Step in Clean

The following article is from Behind the Broom and is written by Lance Witschen, President and Founder of 1Class Consulting.

ABC News Primetime ran an investigative report on the cleaning effectiveness of the hospitality industry. The piece was entitled, “What’s Hiding in Your Hotel Room?” Along with the visual inspections revealing things such as wall damage and a variety of visible soil images, they decided to utilize a black light which could reveal any biohazards (body fluids).

Software: Your Silent Partner

CMS (Cleaning Management Software) will improve efficiency in every aspect of your operation, because all the relevant information is in one place and connected through the magic of an inter-relational database. Think about a room full of file cabinets, holding reams of paper, containing years’ worth of information recorded or tabulated by hand. Now imagine it needing to be pulled and coordinated to create reports, perform studies, or simply determine what one individual’s job entails.

Helping your Contractors Succeed

The following article is from Behind the Broom and is written by Judy Gillies, President and Founder of the Surge Group.

Some facility managers change cleaning contractors on a regular basis. They go through what they believe is a thorough process, only to end up dissatisfied yet again. Then they have to start the process all over.

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Microsoft™ is a registered trademark of Microsoft Corporation, Redmond, WA * 447 Cleaning Times™ used by permission of International Sanitary Supply Association, Lincolnwood, IL * INFORMED LLC™ are registered trademarks of INFORMED LLC, Thornwood, NY * Cleaning Management Software™ is a trademark of INFORMED LLC, Thornwood, NY