Like most businesses today, diversity in the workplace has become an important issue and has opened up not only avenues of debate and discussion, but opportunities for different age-groups, ethnic minorities and, of course, women to step up to the plate and assume executive and management positions they are qualified to hold. Various studies have shown that this growing diversity in the boardroom can offer many benefits to a company including new ideas, varying viewpoints and fresh insights that aid in problem-solving, strategic planning and service enhancement.
One of my first cleaning jobs was for a McDonald's restaurant. To this day, I still cannot drive by the ‘golden arches’ without it conjuring up a few fond memories. Believe it or not, I learned a lot at that job that carried into my later positions as a cleaner, teacher and, eventually, a consultant to other cleaning organizations. One of the most important lessons McDonald’s taught me was the importance of standardization.
I spent twenty two years as a vocational teacher, specializing in Custodial Services. The vocational school I worked at provided services for eleven school districts in my local county. Many of the students in my program were designated as special needs. That is, they had some form of disability that often limited their success in an academic setting. Our mission was to train these students for success at an entry-level position in the workplace.
As members of the cleaning profession, we know it is not as easy as it looks. Like doctors and nurses, we are responsible for the health, image and overall care of the buildings we service. When you look at it that way, it is easy to see why training is so important. As with any other profession, it is imperative that workers understand the most efficient, effective and safe way to perform their jobs.