Honest Assessment of your Cleaning Operations

Sharing the Secrets: Effective Training

As members of the cleaning profession, we know it is not as easy as it looks. Like doctors and nurses, we are responsible for the health, image and overall care of the buildings we service. When you look at it that way, it is easy to see why training is so important. As with any other profession, it is imperative that workers understand the most efficient, effective and safe way to perform their jobs.

Helping Your Contractors Succeed

The following article is from Behind the Broom and is written by Judy Gillies, President and Founder of the Surge Group.

Some facility managers change cleaning contractors on a regular basis. They go through what they believe is a thorough process, only to end up dissatisfied yet again. Then they have to start the process all over.

Software: Why Not You?

Susan, the Operations Director at a small college in New England, was attending an annual administrators retreat with the other department heads. The retreats provided an opportunity to learn what other departments were doing and also shine a light on her work in Facilities. In preparation for her presentation, Susan simply made some modifications to the report she had used the year before and made enough copies to go around.

Fifteen Pillars for Cleaning Productivity

The following article is written by Gary Clipperton. Gary is a Consultant in the cleaning industry, and owner of National ProClean.

Every manager’s dream is to build self-directed work teams that deliver immaculate results in record breaking times. That doesn’t happen overnight. Cleaning managers must instill the necessary diagnostic skills so it’s nearly impossible for failure

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